No, at the moment we primarily sell through our online shop. However, more and more physical stores are reaching out to us and have started carrying our products.

If your local store doesn’t have us yet, feel free to tip them about us and ask them to get in touch 😊

You can contact us by clicking the contact button in the bottom left corner, or by sending an email to info@nezdal.eu.

If you find that you have written the wrong name or address, you must contact us at info@nezdal.eu so that we can try to change it before your package is sent.

Nezdal.eu is operated by the Norwegian company: Oslo Tool Company AS (SE5020920384).

Our main warehouse is located in Landvetter, Sweden (EU), and all orders are shipped from there.

Our team consists of an ambitious group with complementary skills, such as carpenters, economists and digital marketers. We all have a common goal: to make a difference in the saw blade market for years to come! 🔥

As long as you live in an EU country, you will not have to pay VAT. We are located and ship from our warehouse in Sweden.

If you live outside EU, you will not be charged VAT at the checkout, but you may have to pay VAT and local duties that may vary from country to country at import.

At checkout you will find a separate field for discount codes. Discount codes cannot be entered on the shopping cart page, only at checkout.

You can pay using regular credit and debit cards such as Visa and Mastercard, as well as PayPal. All available payment methods for your country will be displayed at checkout.

Processing time for exchanges/returns can take up to 14 days. Payments/refunds are made within 10 working days after the return has been processed. We will refund the amount once the return has been received and processed by us.

We send out EU-orders daily from our warehouse in Sweden. Usually it takes no more than 2-5 days for the package to arrive. On special dates such as Black Friday, delivery may take a few extra days.

Shipping costs vary depending on your delivery location, and exact prices will be calculated during checkout. Shop for more than €99 and get free shipping! 👊

You will receive a tracking number as soon as your order is shipped from our warehouse in Sweden.

We don't currently have a pick-up point. All orders must be sent by mail.

Send us an email at info@nezdal.eu and we will help you to exchange your product.

Send us an email at info@nezdal.eu - Please note that the processing time for returns can be up to 14 days. Payments/refunds are made within 10 working days after the return has been processed.

Returns and exchanges cost €9.99 (return shipping). Would you like to exchange or return an item? Send an email to info@nezdal.eu

All questions regarding complaints, damage to goods or errors in delivery should be made in writing via email: info@nezdal.eu

Please do not return goods until you have been notified. This way the matter will be handled in a flexible way and without unnecessary return costs.

Please: Send pictures of the item showing damage/defects. This makes it easier for us to process the case faster.

Should you fail to collect or reject your order upon delivery, or in cases where the package cannot be delivered due to incorrect or missing labeling on the package or mailbox, the items will be returned to us, with the associated costs borne by you.

A €20 fee will be applied, deducted from the original payment. The balance will be reimbursed to your card or PayPal account, depending on the initial payment method used.